Company Values, Mission and Future

Interstate believes in delivering excellence. The foundation on which the company measures success is built on four principles:

  • Exceeding Guest Expectations
  • Driving Revenue
  • Ensuring Associate Satisfaction
  • Maximizing Profit

Core Values

Interstate Hotels & Resorts' core values and culture are a key to growth, as well as the cornerstone of success for many thousands of associates worldwide.

  • Act with integrity
  • Be a team player
  • Embrace others' differences with respect
  • Deliver excellence
  • Promote innovation
  • Communicate openly and often
  • Give back to communities

Our Mission

To be the leading, independent multinational hotel operator by:

  • Creating a rewarding work experience for all of our associates
  • Providing exceptional guest service
  • Generation superior returns for our owners and co-investors

Our Future

Growth of our domestic hotel portfolio will include both select and full service properties. Internationally we hope to continue to expand after recent success in Canada, Mexico, England, Ireland, Belgium, Russia, India, and China. Interstate will continue to grow these portfolios through the acquisition of wholly owned hotels, joint-ventures & other investments and the addition of new third party management contracts.