Houseperson - Marriott Franklin Cool Springs Job
Date: Feb 8, 2014
Location: Franklin, TN, US
Houseperson is responsible for: ensuring the cleanliness of guest floor corridors, foyers, stairwells, and public areas; assisting housekeepers in maintaining IHR's high standards of quality; stocking linen closets with amenities and supplies; and emptying housekeeping carts. This position requires the ability to lift, bend, move heavy equipment and remain on one's feet for extended periods of time.
Interstate is an EEO/AA/M/F/D/V employer.
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
1. Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
2. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
3. Remove soiled linen, terry, and trash from the service areas and take to the appropriate locations in the prescribed manner.
4. Aid section housekeepers as needed (i.e., bed boards, rollaways, etc.)
5. Report any missing/found articles, damage, or merchandise problems to the Senior Housekeeper.
6. Receive assigned section, keys, supplies, and any priority requests from the Senior Housekeeper.
7. Respond to guests requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Franklin, Tennessee, just 20 minutes south of Nashville, is the most prestigious address for business and leisure in the Cool Springs area. The Franklin Marriott Cool Springs hotel is surrounded by upscale shopping, dining, and history. The Cool Springs Galleria Mall, Crescent Centre and Highwoods are within walking distance or just a short ride away from our hotel in Franklin, TN. For kids, the Nickelodeon Your Stay program is a fun way for your little traveler to enjoy their stay. We offer wireless internet access for a fee and free shuttle within a five mile radius. Our Franklin, TN hotel's Cool Springs Conference Center accommodates up to 1,100 guests with over 29,000 sq ft of flexible event space. The Champion Ballroom at our hotel near Brentwood, TN is the perfect setting for a grand wedding reception or intimate social event. Lorraine's Restaurant and Stirrup Cup Lounge offer a variety of dining and entertainment options to inspire productivity and interaction at the Franklin Marriott Cool Springs.
Facility: Marriott Franklin Cool Springs
Nearest Major Market: Nashville
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